Returns Policy

Any breakages or shortages must be reported to Chas & Phil within 24 hours of receiving the parcel. All returns must be made in their original packaging and card within 7 days from the purchase date. Our liability is limited to a credit on goods found to be defective through faulty materials or workmanship.

Disclaimers

All items are imitation jewellery unless otherwise stated.
All prices are excluding VAT and postage.
No goods will be sent without prior payment.
All goods remain the property of Chas & Phil until paid for in full.
No claims allowed for pilferage or damage unless notified to carrier and ourselves immediately.
Notice of non delivery must be given within 7 days.